Got a Letter From the IRS? What to Do
From Tax Guide.
Tax Guide · Arab, Alabama
Received a letter from the Alabama Department of Revenue? Learn what state tax notices mean, how to respond, and when to get help with a state tax bill.
The short answer
Read it right away, note the response deadline, and do not ignore it, because state notices have deadlines just like federal ones.
The Alabama Department of Revenue (often shortened to ALDOR) sends letters for many reasons. Some ask for a missing form, some explain a change to a return, and some say you owe a balance. The reason is stated in the letter, along with what the Department is asking you to do.
Keep the letter and its envelope, write down the date you received it, and make copies of anything you send back. If you are not sure what it means, bring it to our office before the deadline passes.
Common reasons
State notices usually arrive because something on a return did not match, was missing, or was not paid.
Alabama has its own income tax return and its own rules, so a state notice can appear even when your federal return went through without trouble. The Department also handles other taxes, so a letter can relate to business or payroll matters as well as an individual return.
The most common reasons fall into a few groups.
Checking it out
You can look up refunds, bills and letters through My Alabama Taxes, the Department of Revenue's online service.
My Alabama Taxes (MAT) lets you view account information and correspondence, and it is a safer route than clicking a link in a message or email. Type the address into your browser yourself, or use our My Alabama page for a starting point.
Be careful with scams. State agencies, like the IRS, generally begin by mail, and a caller who demands immediate payment by gift card or wire is not the Department. Never share a Social Security number with an unexpected caller. If a letter looks suspicious, bring it to us.
Responding
Respond in the way the notice describes, before the deadline, with copies of records that support your position.
If you agree that the amount is correct, follow the payment instructions. If you disagree, explain why in writing and attach your proof, such as a corrected form, a receipt, or a federal notice that changed a number.
Because Alabama lets taxpayers deduct federal income tax paid, and because state returns can be amended when a federal return is, a federal change can lead to a state change. If the IRS has already sent you a notice, see what to do when you get an IRS notice, and check whether the state return needs a matching update.
If the balance is larger than you can pay at once, call the number on the notice and ask what arrangements are available before the balance ages. Our guide on tax debt help in Alabama covers the wider picture, and Alabama tax refund offsets and debts explains what happens when a refund is used to pay a debt.
What not to do
Ignoring a notice usually makes the problem larger, because interest can keep growing and the Department can move to collection steps.
A notice is often the start of a process, not the end. When it goes unanswered, the Department may adjust the return without your input, apply future refunds to the debt or take other collection action allowed by law. Responding on time keeps more options open.
If you are unable to respond alone, a representative can speak with the Department for you. Do not wait until the last day to ask for help.
Prevention
You can lower the chance of a state notice by filing on time, keeping your records and making sure the Alabama return matches the federal return where it should.
Many notices come from small errors: a misspelled name, a wrong figure, a missing form. Double-check each return before it is filed. If the IRS changes your federal return, remember that Alabama lets taxpayers deduct federal income tax paid, so the state return may need to change as well.
Employers and business owners should also keep up with their state filings and deposits, since Alabama has its own rules for those, and we check how they apply. A short review each year helps you catch issues early.
How we can help
Melton Tax Services can help through our tax representation service with state and federal agencies.
We can review the notice, explain the options and respond to the agency on your behalf. Do not ignore it: keep a copy and call us with the letter in hand.
We serve Arab and the surrounding area. Call 256-586-4635 or use the contact page. Please bring notices and records to the office rather than sending them through the website.
Answers
No. They come from different agencies with different rules and deadlines. You may get one without the other, and a change with one agency can lead to a change with the other.
A genuine letter arrives by mail with specific account and tax period details. If in doubt, do not use phone numbers from an unexpected message; look up the Department yourself or bring the letter to us.
The Department offers online tools through My Alabama Taxes. Always reach the site by typing the address yourself, not from a link in a message.
Respond in writing before the deadline, explain the mistake and include supporting documents. Keep copies of what you send.
It can. A federal change may change your Alabama taxable income, and the state return can be amended to match. Ask us how a federal change may carry over.
Alabama residents and part-year residents file Form 40. Nonresidents with Alabama income file Form 40NR.
Often yes, because state returns can be amended when a federal return is. We can tell you whether your change affects the Alabama side.
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Our team in Arab is just a phone call away, and we are glad to talk it through with you.